Common Questions
Clear boundaries create safety. Here are answers to common questions about logistics, legalities, and how we work together.
🌱 Availability Update
My practice is currently full for all services (Therapy, Coaching, and Supervision).
Please read the FAQs below. If we seem like a match, visit the Contact Page to join my waitlist.
Is This a Good Fit?
What is the difference between Therapy and Coaching?
Therapy is healthcare for mental health diagnoses and deep trauma processing. It is restricted to clients physically in HI, AZ, WA, NC, and SC.
Coaching focuses on professional growth and future goals. It is not healthcare and I can offer it to clients globally.
What if I had a bad experience with therapy before?
Many of my clients have had difficult experiences with therapy in the past. You never need to hide that. We move at a pace that respects your body and boundaries. You can tell me what did not work for you before so we do not repeat it here.
Will therapy affect my ability to work or function day-to-day?
Therapy should support your functioning, not disrupt it. If we use deeper trauma processing like EMDR or Brainspotting, we plan sessions around your schedule and capacity. You stay in control of the pace so therapy fits your life.
What if I am not sure you are the right therapist for me?
That is completely valid. If you share what you are navigating on the contact form, I will answer honestly whether my approach matches your needs. If I believe someone else is a better fit, I will help you find the right direction.
How long will I need to be in therapy?
Therapy looks different for everyone. Some clients come for a specific situation and stay a few months. Others have years of trauma stored in their body and stay longer while building regulation and insight. We check in regularly about what you need.
Money & Logistics
What are your rates and do you take insurance?
My current rate is $200 for a 50-minute individual session.
In Hawaii: I accept AlohaCare, HMSA, and Ohana (including Medicare plans).
In AZ, WA, NC, SC: I am private pay. I can provide a “Superbill” for you to submit to your insurance for potential out-of-network reimbursement.
What is your cancellation policy?
I require 24 hours notice to cancel or reschedule. Late cancellations are charged the full session fee.
Note for Medicare Clients: In accordance with CMS guidelines, Medicare clients are exempt from late fees. However, frequent cancellations may result in a discussion about whether we are able to continue working together effectively.
What is a “Good Faith Estimate”?
Under the “No Surprises Act,” healthcare providers must give clients who do not use insurance an estimate of the bill for medical items and services. You will receive a Good Faith Estimate in writing before we begin treatment.
Boundaries & Safety
How do you communicate outside of sessions?
You can reach me through the secure client portal for scheduling updates or logistics.
I do not provide therapy or emotional processing through text or email. If something important comes up, please write it down so we can give it the full attention it deserves in our next session.
Are you available for crisis or emergency support?
No. I am not a crisis service and cannot provide same-day or on-call support. If you are in immediate danger or feel unable to stay safe, please call 988 or go to your nearest emergency room immediately.
Do you write letters for court or custody?
No. I do not provide forensic evaluations, custody recommendations, or disability determinations. Involving your therapy in legal proceedings can compromise our confidential and safe space.
Can we be friends on social media?
To protect your confidentiality and our professional boundaries, I do not accept friend requests from clients on personal social media accounts.
Where do I need to be located for sessions?
For Therapy: Licensing laws require that you be physically located in Hawaii, Arizona, Washington, North Carolina, or South Carolina at the time of our call.
For Coaching: You can be located anywhere in the world.
Ready to join the waitlist?
Go to Contact Page